FAQ

1.What is glrassin located?

We are located in China. All of our products can ship around the world.

2.When your order will be delivery?

Most orders are shipped within 3-7 days after your order placed.
All orders will have the tracking number

3.What is Glrassin return and exchange policy?

If it ’s not for the quality of our product, you could return and exchange as long as you bear the international shipping.We are happy to exchange for you, NO QUESTION ASKED.

Within the warranty period,We will ship a new item FOR FREE if there is some quality problem.

4.How long will it take till receive your goods?

Glrassin offers two delivery ways, including standard delivery and express delivery.

Standard delivery will take about 10-40 days vary from countries,which can delivery the product with a length not exceeding 35mm and a width not exceeding 25mm.

The express delivery takes 4-10 days, but you need pay extra.You will see if we support your countries when you goes to check out.

For more detail, please see the page of shipping.

5.How do you pay?

Glrassin only supports paypal payment for the time being.

6.What if you don't get your parcel?

If you do not get your parcel within 60 days  (peak season like Hollween and Christmas might have more delay) , we will refund you fully money. 100% guaranteed.

If you still have any concerns, please contact us by email.Our email address is sales@glrassin.com